酒店英语

出版时间：2008-3  出版社：北京交通大学出版社  作者：张贺玲 等 著  页数：196  

内容概要

　　《全国高职高专教育精品规划教材：酒店英语》为了适应我国旅游业尤其是饭店业持续发展的需要，旨在提高该专业学生和从业人员的英语交际能力，从而为培养业务精通、英语熟练、全面发展的新时期饭店服务及管理人才尽力。《全国高职高专教育精品规划教材：酒店英语（附光盘）》的14个单元涵盖了前厅、餐厅、客房、康乐中心、购物中心、投诉处理等酒店部门各岗位常用的相关服务用语。为了确保《全国高职高专教育精品规划教材：酒店英语（附光盘）》中英语的正确性和实用性，我们还特意邀请了外籍教师为我们审稿并提供意见。

书籍目录

Unit 1　Advance ReservationPreparatory WorkListening InUseful Expressions for Advance Reservation & Operator ServiceSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 2　Checking-inPreparatory WorkListening InUseful Expressions for Registering Guests & Bell ServiceSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 3　Concierge ServicePreparatory WorkListening InUseful Expressions for ConciergeSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 4　Checking outPreparatory WorkListening InUseful Expressions for Checking outSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 5　Business CentrePreparatory WorkListening InUseful Expressions for Business CentreSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 6　Shopping CentrePreparatory WorkListening InUseful Expressions for the Shopping CentreSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 7　Housekeeping ServicePreparatory WorkListening InUseful Expressions for Housekeeping ServiceSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 8　Laundry ServicePreparatory WorkListening InUseful Expressions for Laundry ServiceSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 9　Miscellaneous ServicesPreparatory WorkListening InUseful Expressions for Miscellaneous ServicesSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 10　Food & Beverage Service (Ⅰ)Preparatory WorkListening InUseful Expressions for Restaurant Reservation & Seating the GuestsSpeaking OutNew Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 11　Food & Beverage Service (Ⅱ)Preparatory WorkListening InUseful Expressions for Taking Orders & Serving DishesSpeaking Out　&New Words & ExpressionsComprehension CheckFor Your InformationPractical WritingUnit 12　Bar & Snack BarUnit 13　Recreation CenterUnit 14　Settling ComplaintsKey to ExercisesGlossary参考文献