海南模拟导游实务英语教程

出版时间：2010-9  出版社：复旦大学出版社  作者：曹阳，孙博 著  页数：238  

内容概要

　　《海南模拟导游实务英语教程》从行业的需求出发，根据英语导游的技能要求来设计教程内容。本教程共分为四个部分，第一部分为英语导游实务，分为十二个单元，包括海南省旅游概况、迎接客人、入住酒店、餐饮、旅游观光、购物、娱乐、送别客人和导游的基本素质要求等；第二部分为海南旅游景点介绍，以导游词的形式呈现，包括自然旅游资源、人文旅游资源等；第三部分为英语导游实务部分的练习参考答案；第四部分为附录，是汉语版的海南旅游景点介绍。本教程适合高职和中职旅游专业的学生，以及从事导游工作的人员。

书籍目录

Part One Practice and Norms of English Tour GuideChapter 1 Receiving GuestsSimulated DialoguesScene1 Receiving independent tourists at the airport arrival lobbyScene2 Receiving a tour group at the airport arrival lobbyScene3 By the coachUseful Sentences and ExpressionsFinding guestsSelf-introductionGiving greetingsConfirming numbers of the tourists/luggageMoving out of the airport/railway stationOffering helpRole-playGuide's Norms and Emergency HandlingChapter 2 En Route to the Hotel&Welcome SpeechSimulated DialoguesScene 1 On-the-way guidingScene 2 Delivering a welcome speech on the coachUseful Sentences and ExpressionsAsking for attentionG iving welcomesSelf-introductionIntroducing a person to a groupExpressing intentions to provide good serviceGiving good wishes for a pleasant stayRole-playGuide's Norms and Emergency HandlingChapter 3 Checking in at the HotelSimulated DialoguesScene 1 Group check-in with reservationScene 2 FIT check-inUseful Sentences and ExpressionsBefore checking-inRegistering the guestsAssigning rooms to the guestsIntroducing serviceRole-playGuide's Norms and Emergency HandlingChapter 4 Itinerary PlanningSimulated DialoguesScene 1 Discussing a two-day tour in SanyaScene 2 Discussing the itinerary w ith individual touristsScene 3 Changing a visit to X ionglong Tropical BotanicalGardenUseful Sentences and ExpressionsStarting discussion on the itineraryAsking what the guestswould like to seeMaking suggestions about places to visitMaking suggestions about the proceduresSoliciting opinionsRole-playGuide's Norms and Emergency HandlingChapter 5 SightseeingSimulated DialoguesScene 1 Before departureScene 2 On the way to tour around Hainan IslandScene 3 VisitingMountHuangshanUseful Sentences and ExpressionsBefore departureOn the way to a tourist attractionVisiting lakes，rivers，and seasVisiting templesVisiting museumsVisiting parks and gardensVisiting hills and mountainsVisiting towns and citiesRole-playGuide's Norms and Emergency HandlingChapter 6 Dining atRestaurantSimulated DialoguesScene 1 Confirming the reservationScene 2 Introducing Chinese cuisine on the way to the restaurantUseful Sentences and ExpressionsMaking a reservation or confirmation at a restaurantSpecial requests for a mealIntroducing Chinese cuisine and specialtiesPaying the billRole-playGuide's Norms and Emergency HandlingChapter 7 RecreationalActivitiesSimulated DialoguesScene 1 At the hotel lobbyScene 2 At the theater entranceScene 3 On the bus back to the hotelUseful Sentences and ExpressionsIntroducing the programExplaining the duration of the programG iving instructions about seating arrangementsCommenting on the performanceRole-playGuide's Norms and Emergency HandlingChapter 8 ShoppingSimulated DialoguesScene 1 At the hotel lobbyScene 2 In the tea storeUseful Sentences and ExpressionsOffering helpGetting informationMaking commentsBargainingRole-playGuide's Norms and Emergency HandlingChapter 9 Dealing with Various ProblemsSimulated DialoguesScene 1 On the busScene 2 At the restaurantUseful Sentences and ExpressionsAccepting the requestRefusing or declining the requestNegotiatingRole-playGuide's Norms and Emergency HandlingChapter 10 Dealing with EmergenciesSimulated DialoguesScene 1 On the way to a tourist siteScene 2 At the hospitalScene 3 In front of the tour busUseful Sentences and ExpressionsComforting the guestsSeeking for helpReminding the guestsRole-playGuide's Norms and Emergency HandlingChapter 11 Handling ComplaintsSimulated DialoguesScene 1 At the airport lobbyScene 2 On the tour busScene 3 At the hotelUseful Sentences and ExpressionsShowing sympathy and apologyCalming others downMaking suggestionsRole-playGuide's Norms and Emergency HandlingChapter12 Seeing off Guests&Farewell SpeechSimulated DialoguesScene1 At the hotel lobbyScene2 On the way to the airport lobbyScene3 An informal farewell speech to a tour groupUseful Sentences and ExpressionsConfirming issuesShowing gratitudeSaying good-byeRole-playGuide's Norms and Emergency HandlingPart Two Simulated Guide on Major Scenic Spots of Hainan1.A Brief Introduction to Haikou2.Wanl Garden3.Haikou Western Coast Park4.Hairui Memorial Park5.Five Officials Memorial Temple6.Hainan Tropical Wildlife and Botanical Garden7.Shishan Crater National Geological Park8.Dongzhaigang Mangrove Nature Reserve9.Dongjiao Coconut Grove10.Wanquan River11.The Site of Bo'ao Forum for Asia12.Xinglong Tropical Botanical Garden13.Xinglong Tropical Garden14.The Dongshanling Ridge15.Nanwan Macaque Island16.Demarcation Islet17.A Brief Introduction to Sanya18.Yalong Bay National Holiday Resort19.Tianya Haijiao20.Dadonghai Tourist Resort21.Luhuitou Park22.Nanshan Cultural Tourism Zone23.Small Caves（Wonders of the Sea and Mountain）24.Wuzhizhou Island25.Wuzhishan City and Custom s of Li Nationality26.Wuzhishan Mountain27.Jianfengling National Forest Park28.Dongpo Academy29.Yangpu Economic Development ZoneAnswers for ReferenceAppendices1.海口市2.万绿园3.西海岸带状公园4.海瑞纪念园5.五公祠6.海南热带野生动植物园7.石山火山口国家地质公园8.东寨港红树林自然保护区9.东郊椰林风景区10.万泉河游览区11.博鳌亚洲论坛会址12.兴隆热带植物园13.兴隆热带花园14.东山岭15.南湾猴岛16.分界洲17.三亚市18.亚龙湾国家旅游度假区19.天涯海角20.大东海21.鹿回头22.南山文化旅游区23.小洞天（“海山奇观”）24.蜈支洲25.五指山市与黎族风情26.五指山27.尖峰岭国家森林公园28.东坡书院29.洋浦经济开发区参考书目