商务沟通(英文版.第四版)

出版时间：1998-10-01  出版社：机械工业出版社  作者：Kitty O.Locker  

内容概要

本书详细地讲述了在商务与管理领域如何与他人沟通等内容，包括如何求职，如何写报告、写信、写备忘录，如何收集与商务有关的信息等等。
    生动有趣：收集了商务沟通与管理过程中的各种奇闻逸事。
    紧跟时代：提供了最新研究成果和案例。

书籍目录

Contents in Briet 
PART 1
THE BUILDING BLOCKS OF EFFECTIVE MESSAGES 
1 Business Communication,Management,and Success
2 Building Goodwill
3 Adaptiong your Message to Your Audence 
4 Making Your Writing Easy to Read 
5 Effective Strategies for Planning, Composing,and Revising 
6 Designing Documents, Slides,and Screens 
PART 2 
LETTERS AND MEMOS 
7 Informative and Positive Messages 
8 Negative Messages 
9 Writing Persuasive Messages 
10 Handling DIFFICULT pERSUASIVE Situations 
11 Sales and Fund-Raising Letters
PART 3
INTERPERSONAL COMMUNICATION
12 International Communication 
13 Working and Writing in Groups 
PART 4 
REPORTS 
14 Planning,Proposing ,and Researching Reports
15 Analyzing Data and Writing Writing Reports 
16 Using Graphs and Other Visuals 
17 Making Oral Presentations
PART 5
JOB HUNTING
18 Resumes
19 Job Aplication Letters 
20 Job Interviews,Follow-Up Letters and Cals,and Job Offers 
APPENDICES 
A Formats for Letters and Memos 
B Writing Correctly 
C Making and Commnicating Meaning 
Glossary
Notes 
Indexes