国际商务行政管理

出版时间：2011-5  出版社：高等教育出版社  作者：徐小贞，唐小毅 编  页数：189  

内容概要

　　《国际商务行政管理（英文版）》是以行政管理人员的实际岗位为出发点，对行政管理人员的工作职责进行全程指导，归纳总结了行政管理人员所必需的各种知识和技能，具有很强的操作性和实用性。教材的编写借鉴了英国国家职业资格证书体系中科学的教育理念，结合国内外知名企业的成功行政管理经验，参考国内外行政管理书籍和网站编撰而成。

书籍目录

Unit 1 Get Started : The Basics of Office Administration1.1 Understand the Administrative Work1.2 Take Up the Role of Administrative Staff1.3 Plan Your Career DevelopmentUnit 2 Maintain a Healthy, Safe and Effective Working Environment2.1 Create and Maintain a Healthy, Safe and Secure Workplace2.2 Monitor Office Controls, Standards and Documentation2.3 Manage Storage and Retrieval of InformationUnit 3 Manage Business Communications3.1 Plan and Carry Out Oral and Electronic Business Communications3.2 Plan and Carry Out Written Business Communications3.3 Support Communications by Use of Visual AidsUnit 4Organise Business Meetings and Appointments4.1 Plan and Facilitate Meetings4.2 Attend, Support and Record Meetings4.3 Manage Business AppointmentsUnit 5 Organise Business Trips5.1 Prepare for Business Trips5.2 Plan Business Trips Abroad5.3 Arrange Business Trip Follow-upsUnit 6 Develop Positive Working Relationships6.1 Get On Well with Colleagues6.2 Carry Out Effective Teamwork and Support for Others6.3 Present a Positive Image to External ContactsReferences