旅游情境英语

出版时间：2012-6  出版社：科学出版社  作者：王明强，孙丽华，杨美娜　主编  页数：215  字数：324000  

内容概要

　　《中等职业教育“十二五”规划教材·中职中专旅游服务类专业系列教材：旅游情境英语》的内容紧紧围绕旅游的吃、住、行、游、购、娱全过程进行编写。以学生为主体，教师为主导，以实际工作过程为主线，模拟实际的工作情境，全面提高学生的英语口语应用能力。学生通过句型操练、模拟对话及应急处理，熟悉并掌握工作任务中所涉及的基本词汇、惯用表达法，了解中西文化差异。力求在工作中将旅游专业知识与英语口语表达自然结合，全面提高旅游专业学生的服务水平。
　　《中等职业教育“十二五”规划教材·中职中专旅游服务类专业系列教材：旅游情境英语》的教学内容以旅游的全过程分十个部分展开，第一、六、七、九、十章以导游服务为主，第二、三、四、五章以酒店服务为主，第八章专注于处理旅游服务中出现的问题。本书结合实际的旅游工作情境，通过看图说话、听力理解、角色扮演等多种形式，强化学生对基本工作中英语的自如运用，和对工作中所出现的问题的应变、处理能力，强调实用性。
　　《中等职业教育“十二五”规划教材·中职中专旅游服务类专业系列教材：旅游情境英语》可作为职业院校旅游相关专业的教材，也可作为相关从业人员的自学用书。

书籍目录

chapter1 reception
unit 1 at the customs
unit 2 meeting guests at the airport
unit 3 dealing with luggage
unit 4 a welcome speech
unit 5 itinerary arrangement
unit 6 flight delay
chapter2 front office （i）
unit 1 hotel room reservation
unit 2 check-in
unit 3 check-out
unit 4 cashier
chapter3 front office （ii）
unit 1 operator
unit 2 concierge
unit 3 information service
unit 4 business center
chapter4 restaurant service
unit 1 table reservation
unit 2 taking orders
unit 3 serving during meals
unit 4 room service
unit 5 bill settlement
chapter5 housekeeping service
unit 1 floor service
unit 2 laundry service
unit 3 maintenance service
unit 4 lost and found
unit 5 complaints about the hotel rooms
chapter6 tour information
unit 1 visiting attractions
unit 2 shopping
unit 3 chinese customs and festivals
chapter7 entertainment
unit 1 local performance
unit 2 go to a concert
unit 3 go to the theater
chapter8 dealing with troubles
unit 1 passport missing
unit 2 being stolen
unit 3 getting sick
chapter9 varieties of the tour
unit i city tour
unit 2, nature tour
unit 3 religion & culture tour
unit 4 special tour
chapter10 farewell
unit 1 gratitude
unit 2 seeing off
unit 3 a farewell speech
参考文献

章节摘录

版权页：   插图：   Soeak& Drill Episode 1 Taking Luggage for the Guests at the Airport （A tour group from England has just arrived at the airport. A representative from the local travel service, who follows the local tour guide in a minute, is helping the guests deal with their luggage.） R: Representative T: Tour Leader L: Local Tour Guide G: Guest R: Excuse me, are you Mr. Anderson, the leader of the tour group, which is organized by the Summer Flower Travel Service of England? T: Yes, I am. R: Welcome to China, Mr. Aderson. I'm a luggage representative from Wuhan Youth Travel Agency.And you can call me Liu Song. T: Oh, Mr. Liu, thank you very much for coming here to help us with the luggage. R: You're welcome, Mr. Anderson. T: And our local tour guide, Mr. Sun has been helping the guests get their luggage from the conveyor belt. R: OK, I'll go and help the guests put their luggage on the carts one by one with my colleague. （The representatrve meets his colleague and guests at the conveyor belt area in a minute.） R: Hi, Sun Ping, how many pieces ofluggage does the group have altogether?L: There're 26 altogether. R: OK, I'll count them carefully. G: Excuse me, sir. But I have a glass vase packed in the box. R: OK, madam. I'll take it carefully. G: Thank you very much. And I wonder ifl could put my laptop on the cart. It's a bit heavy. R: Sorry, madam. But I'm afraid you need to take your valuables with you. G: All right. Episode 2 Handing Over the Luggage to the Hotel （The coach of the local travel service carries all the luggage to the hotel. The luggage representative hands over all the luggage to the porter section of the hotel.） B: Bellman R: Luggage Representative of the Local Travel Service R: Good afternoon, sir. I'm responsible for the luggage ofthis foreign travel group. B: Good afiernoon, how many pieces ofluggage altogether? R: There're 26 in total. B: OK, is there any valuable or breakable among the luggage? R: Yes, only this box has a glass vase inside. B: Oh, I see. （The bellman transfers the luggage from the coach to the cart as he counts them.） B: OK, that is quite right. It's 26 pieces ofluggage altogether. R: Could you please sign your name on my general list?B: Of course, and please write down the number "26" in the blank and sign your name below on my form, too. R: All right. B: Thank you. Please tell the guests I'll send their luggage to their own room within 20 minutes. R: Great.

编辑推荐

《中等职业教育"十二五"规划教材•中职中专旅游服务类专业系列教材:旅游情境英语》可作为职业院校旅游相关专业的教材，也可作为相关从业人员的自学用书。