行动情绪智力

出版时间：2005-8  出版社：John Wiley & Sons Inc  作者：Hughes, Marcia M./ Patterson, L. Bonita/ Terrell, James Bradford  页数：392  
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内容概要

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I® or EQ-360™, ECI 360, MSCEIT™, and EQ Map®, —or can be used independently or as part of a wider leadership and management development program. All of the book’s forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.

书籍目录

Foreword by Reuven Bar-OnAcknowledgmentsIntroduction: Getting the Most from This ResourcePART ONE  Using Emotional Intelligence to Create Real Change  GHAPTER 1  The Case for Emotional Intelligence  GHAPTER 2  How Everyone Can Use the Workouts: Cross-Reference MatrixPGRT TWO  Exploring Fifteen Competencies of Emotional Intelligence    1 Self-Regard    2 Emotional Self-Awareness    3 Assertiveness    4 Independence    5 Self-Actualization    6 Empathy    7 Social Responsibility    8 Interpersonal Relationships    9 Stress Tolerance    10 Impulse Control    11 Reality Testing    12 Flexibility    13 Problem Solving    14 Optimism    15 HappinessPART THREE  Emotional Intelligence Workouts to Build Effective Skills     1 Self-RegardWORKOU  1.1 Of Thine Own Self Be AwareWORKOU  1.2 ReconciliationWORKOU  1.3 Toot Your Hom and Scratch Your Back     2 Emotional Self-Awareness     3 Assertiveness     4 Independence     5 Self-Actualization     6 Empathy     7 Social Responsibility     8 Interperlonal Relationships     9 Stress Tolerance     10 Imprlse Cotrol     11 Reality Testing     12 Flexibility     13 Problem Solving     14 Optimism     15 HappinessResourcesReferencesAbout the AuthorsIndexHow to Usc the CD-ROMPfeiffer Publications Gride