管理技巧

出版时间：2004-11  出版社：John Wiley & Sons Inc  作者：Jossey-Bass Publishers 编  页数：798  

内容概要

Management Skills contains the best thinking from the biggest names in business management on a wide range of subjects including leadership, shaping the work environment, change, communicating, hiring and motivating employees, leading teams, and much more. The author list of this invaluable resource reads like a who's who of business management. This extraordinary collection features chapters from Robert R. Albright, David Batstone, Warren Bennis, Lee G. Bolman, Richaurd Camp, David R. Caruso, Terrene E. Deal, Christina A. Douglas, Peter Drucker, Deborah L. Duarte, Michael Finley, J. Davidson Frame, Bill George, T. George Harris, Todd D. Jick, Rosabeth Moss Kanter, James M. Kouzes, Edward E. Lawler III, Patrick Lencioni, Clinton O. Longenecker, David H. Maister, Marick F. Masters, Cynthia D. McCauley, Patrick J. McKenna, Henry Mintzberg, Dana M. Muir, David A. Nadler, Mark B. Nadler, Burt Nanus, Parker J. Palmer, Terry Pearce, Jeffrey Pfeffer, Barry Z. Posner, Robert E. Quinn, Kathleen Kelley Reardon, Harvey Robbins, Peter Salovey, Steven B. Sample, Jack L. Simonetti, Douglas K. Smith, Nancy Tennant Snyder, Barry A. Stein, Robert I. Sutton, and Mary E. Vielhaber.

书籍目录

PrefaceAcknowledgmentsPart One: What Makes a Great Manager? 　Chapter 1: Leadership Is Authenticity, Not Style (Bill George)　Chapter 2: Credibility Is the Foundation of Leadership (James MKouzes, Barry ZPosner)　Chapter 3: Management vsLeadership (Warren Bennis, Burt Nanus)　Chapter 4: Rounding Out the Manager’s Job (Henry Mintzberg)　Chapter 5: The New Managerial Work (Rosabeth Moss Kanter)　Chapter 6: The Postcapitalist Executive: An Interview with Peter FDrucker (T George Harris)Part Two: Creating and Shaping the Work Environment　Chapter 7: Seven Practices of Successful Organizations (Jeffrey Pfeffer)　Chapter 8: Hire the Right People (Edward ELawler III)　Chapter 9: Managing the Interview Process (Richaurd Camp, Mary EVielhaber, Jack LSimonetti)　Chapter 10: Employment Law from a Manager’s Perspective (Dana MMuir)　Chapter 11: Pick Relevant Metrics (Douglas KSmith)　Chapter 12: How Change Really Comes About (Rosabeth Moss Kanter, Barry AStein, Todd DJick)　Chapter 13: Learning to Lead Change: The New Principles for CEOs and Companies (David ANadler, with Mark BNadler)Part Three: Communicating, Leading, and Motivating People　Chapter 14: The Manager as Politician (Lee GBolman, Terrence EDeal)　Chapter 15: Artful Listening (Steven BSample)　Chapter 16: Establish Competence and Build Trust (Terry Pearce)　Chapter 17: Read People: Identifying Emotions (David RCaruso, Peter Salovey)　Chapter 18: The Seven Essentials of Encouraging (James MKouzes, Barry ZPosner)　Chapter 19: Motivating and Satisfying Excellent Individuals (Edward ELawler III)　Chapter 20: How to Give Feedback (Harvey Robbins, Michael Finley)　Chapter 21: Developmental Relationships (Cynthia DMcCauley, Christina ADouglas)Part Four: Getting the Work Done　Chapter 22: The Call for Results (Clinton OLongenecker, Jack LSimonetti)　Chapter 23: Operating Within the Realities of Organizational Life (JDavidson Frame)　Chapter 24: Solving the Problem of Bad Meetings (Patrick Lencioni)　Chapter 25: Politically Astute Negotiating (Kathleen Kelley Reardon)　Chapter 26: Deal with Your Crises (Patrick JMcKenna, David HMaister)Part Five: Leading Complex Organizational Processes　Chapter 27: Dealing with Conflict (Marick FMasters, Robert RAlbright)　Chapter 28: Overcoming the Five Dysfunctions of a Team (Patrick Lencioni)　Chapter 29: Myths and Realities of Leading Virtual Teams (Deborah LDuarte, Nancy Tennant Snyder)　Chapter 30: Building Companies Where Innovation Is a Way of Life (Robert ISutton)Part Six: Sustaining the Great Manager　Chapter 31: Leading from Within (Parker JPalmer)　Chapter 32: Reflective Action (Robert EQuinn)　Chapter 33: From Success to Significance (David Batstone)　Chapter 34: If Not Me, Then Who? If Not Now, When? (Bill George)Notes and ReferencesName IndexSubject IndexOn-line instructor’s guide available at www.wiley.com/college/jbreaders