卫生服务

出版时间：2005-10  出版社：Oversea Publishing House  作者：Harris, Mary G. 编  页数：496  

内容概要

Managing Health Services: Concepts and Practice 2nd edition provides a valuable practice resource for health service management students and managers. While new concepts and strategies of multidisciplinary health service management and leadership have been added, the focus remains on providing comprehensive coverage of management topics and issues faced by health services managers.    The text is arranged according to six major themes -- health service managers and the changing organisational context; health service management practice -- working with people; health service management practice -- working with information; health service organisations; improving organisational performance; and case studies in health service management.    Written by over 40 health service management academics in cooperation with the Society for Health Administration Programs in Education and the Australian College of Health Service Executives, Managing Health Services: Concepts and Practice 2nd edition continues to make avaluable contribution to health service management theory and practice.   Features:    includes a wider range of short case studies from the Asia-Pacific region   each chapter includes learning objectives, short case studies, references, additional reading & websites, conclusions, and discussion questions   increased integration of practical issues such as strategies to facilitate manager and organisational learning, workforce planning, recruitment and retention strategies, strategies to assess and manage risk, and strategies to improve organisational performance   provides updates of concepts and practice including government policy changes; advances in medical and information technology; changes in consumer needs and expectations;    advances in health service management; and the use of research and evaluation to advance management practice    作者简介    Mary Harris, PhD, MPH, GradDipHIthAdmin, FCHSE, CHE is a Life Member of the Society for Health Administration Programs in Education and a Fellow of the Australian College of Health Service Executives, Academic Adviser to Federal Council, and a recent recipient of the College's Gold Medal Award for contribution to the profession.

书籍目录

ContributorsPrefaceAcknowledgmentsAbbreviationsTable of case studiesPART ONE　HEALTH SERVICE MANAGERS　Chapter 1　Learning management (and managing your own learning) ANNE SMYTH  DAVID LEGGE  PAULINE STANTON　　Learning objectives　　Introduction　　A framework for management education planning in health service organisations　　Organisational performance　　What is it that managers do?　　How do managers do what they do?　　About learning　　A focus on the organisation　　Conclusion　　Discussion questions　　References　Chapter 2　The changing role of the health service manager SANDRA G LEGGAT MARY G HARRIS DAVID LEGGE　  Learning objectives    Introduction    Who is a health service manager?    History of health service management    Clinician managers    Accountabilities of the health service manager    Evolution of management concepts, theories (and fads)    Future expectations for health service managers    Conclusion    Discussion questions    References  Chapter 3  Accountability and the ethical mandate of the health service manager    BRIAN STOFFELL    Learning objectives5    Introduction 5    The ethical mandate of health service personnel generally 5　　From theory to accountability5:　　Procedural ethics 5,　　Human research and clinical ethics committees 5　　Development of a clinical ethics ethos5　　Conclusion  　　Discussion question5　　References5  Chapter 4　Organisational change and adaptation in health care SHARON M MICKAN  ROSALIE A BOYCE　　Learning objectives5　　Introduction 5　　Global policy drivers of change  6　　Health care organisations in transition 6　　Health care systems  6　　Forces driving change within Australian health care6　　Balancing the forces for change - organisational adaptive strategies 7　　Implications for health service managers7　　Conclusion  7　　Discussion questions  7　　References  8PART TWO　HEALTH SERVICE MANAGEMENT PRACTICE WORKING WITH PEOPLE　Chapter 5　Working partnerships: engaging communities and consumers EPETER J LLOYD  SALLY TORR　　Learning objectives　　Introduction　　Concepts and theories　　Strategies for enhancing consumer participation in　……PART THREE HEALTH SEPVICE MANAGEMENT PRACTICE-WORKING WITH INFORMATIONPART FOUR HEALTH SERVICE ORGANISATIONSPART FIVE IMPROVING ORGANISATIONAL PERFORMANCEAppendixINDEX