出版时间:2007-3-14 出版社:Business Plus 作者:Katherine Crowley,Kathi Elster 页数:232
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内容概要
For anyone trapped in an energy-zapping relationship with a co-worker, boss or subordinate, Crowley and Elster offer an exit strategy—a highly practical and easily implemented guide to making the situation workable. Looking at the workplace from every employee's perspective, Crowley, a Harvard-trained psychotherapist, and Elster, an entrepreneurial consultant, have created a book as valuable to readers on the top rungs of the corporate ladder as it is to those near the bottom. Readers in the throes of a work crisis can find a relevant case study to lead them to relief from any situation. Whether the problem's a charming and demanding boss, dealing with a saboteur or addressing one's own inclination to play the office martyr, the authors offer frameworks for breaking down the conflict and achieving détente. They even detail the inevitable verbal confrontation. Supervisors are provided suggestions for "parenting" employees who chronically underachieve or disappoint to help them live up to expectation, or at least their job descriptions. This empowering book delivers a sense of control over nasty workplace situations. It may also offer the answer to high job turnover. 作者简介: Harvard-trained psychotherapist KATHERINE CROWLEY and nationally recognized business strategist KATHI ELSTER have developed a method for dealing with difficult people and challenging conditions at work. Published authors, college educators, public speakers, and veteran consultants, Katherine and Kathi are seasoned guides in the area of professional fulfillment through self-awareness and self-management. Their successful company, K Squared Enterprises, is dedicated to helping individuals and companies accomplish their business objectives while navigating the psychological challenges of working with others. Since 1989, they've helped hundreds of companies by training thousands of individuals in their time-tested methodology.
书籍目录
Introduction1 Change Your Reaction, Change Your Life2 The Business of Boundaries--Protecting Yourself at Work3 If the Role Fits, You Don't Have to Wear It4 Haven't We Met Before? Fatal Attractions at Work5 Managing Up--Taking Control6 Difficult and Extreme Bosses--How to Keep Your Sanity7 Managing Down--Business Parenting8 Corporate Culture--Is This the Right Place for You?IndexAbout the Authors
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